Refund and Returns Policy

At www.wheelclassic.com, we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy, we are here to help. Please review our policy below:

1. Returns

1.1 Eligibility:

  • Items must be returned within 7 days of the delivery date.
  • Items must be unworn, unwashed, and in their original condition with tags still attached.

1.2 Non-Returnable Items:

  • Sale items and gift cards are non-returnable.
  • Underwear and swimwear must be returned with the original hygiene liner intact.

1.3 Return Process:

  • Contact our customer service team at [email protected] to initiate a return.
  • You will receive instructions on how to send your items back to us.
  • Please include your order number and reason for return.

1.4 Shipping Costs:

  • Customers are responsible for the cost of return shipping, except in cases where the item was damaged or incorrect.

1.5 Processing Time:

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return.
  • If approved, a refund will be processed within 3 business days to your original method of payment.

2. Exchanges

2.1 Eligibility:

  • We accept exchanges for the same item in a different size or color, subject to availability.

2.2 Exchange Process:

  • Contact our customer service to initiate an exchange and check the availability of the item.
  • Follow the return process as outlined above.

2.3 Shipping for Exchanges:

  • www.wheelclassic.com will cover the cost of shipping the new item to you.

3. Damaged or Incorrect Items

3.1 Reporting Issues:

  • If you receive a damaged or incorrect item, please notify us within 3 days of receipt at [email protected].
  • Attach photos of the damage or incorrect item for our review.

3.2 Resolution:

  • We will arrange for the item to be returned and a replacement to be sent at no additional cost to you.

4. Important Notes

4.1 Original Receipts:

  • Please retain your proof of purchase; it may be required to process your return or exchange.

4.2 Final Sale Items:

  • Items marked as “final sale” are not eligible for returns or exchanges unless defective.

4.3 Questions:

  • For any questions about our Returns & Exchanges policy, please reach out to our customer service team.

Thank you for shopping at www.wheelclassic.com. We appreciate your business and are committed to providing a seamless and satisfying shopping experience.